Make a return

return

Got the wrong size, color, or just changed your mind?

We make it easy to return:

You can send us back your items thanks to our prepaid return label system. Its amount of 4€90 will be deducted from the refund of your order or your returned items.

Make a return

3 STEPS

  • N°1

    Make your request via our return portal.

  • N°2

    You have 14 days from the date of receipt of your package to make your return.

    Return procedure :

    If you wish to make a return, you must go to the section "Make a return"

    You will need to download and complete the return form, which should be enclosed with your parcel.

    You must then enclose a copy of your invoice and the return form with your package. The products must, if possible, be returned in their original packaging or at least in packaging that protects the products in conditions comparable to the original packaging. The products must be returned to the following address

    C-LOG
    SERVICE RETOURS EP
    ZAC DE LA COSTARDAIS
    22690 PLEUDIHEN-SUR-RANCE

    If you have any questions you can contact customer service via our Contact us.

  • N°3

    After reception and control of your parcel, your request will be treated by our teams; we will inform you of its good progress as soon as possible.
RETURN MY PRODUCT

If you have any question you can contact our customer service via the page Contact us

FLANKER SAS traite les données recueillies pour la gestion de nos relations avec nos clients et prospects. Pour en savoir plus sur la gestion de vos données personnelles et pour exercer vos droits, reportez-vous à notre Charte Données Personnelles https://www.eden-park.com/pages/donnees-personnelles.

Free delivery
from 99 € purchase
Secure payment
via Paypal, Visa, Mastercard, Apple Pay
Returns
within 14 days Customer service
+33 1 55 90 44 00